How to use EASY
If you are having difficulty accessing or using any aspect of the EASY system you should refer to the Frequently Asked Questions article, or the EASY Documentation which can be found in the links at the top right of any EASY page.
Where you cannot find the answer you are looking for, you should get in touch with your EASY System Support Team.
Contacting your EASY System Support Team
Where you are having a problem accessing or using the EASY system, and you have not found an answer in the Frequently Asked Questions article or the EASY Documentation, you should use the following contact details to get in touch with your EASY System Support Team:
Emailing Your Query
Send details of your issue to the email address below.
Remember to include your assignment number, your department and a screenshot of any error messages that you get. This will help your system support team find you and diagnose the problem.
Need to Speak to Someone?
Where you have an issue that requires urgent assistance, you can speak to the system support team using the telephone number below.
Remember you should only ring the system support team if you need urgent assistance, otherwise send them an email.
Reporting a problem or error with EASY
If you have encountered a problem or an error with the EASY system you should report this to the EASY System Support Team using the contact details above.
Any information or screen shots that you can provide leading up to the problem being encountered would be very helpful.
For full details about what data we hold about you, or how we use your data, can be found in our privacy notice.